This Privacy Policy explains how VND PumpXpert ("VND PumpXpert", "we", "our", or "us") collects, uses, stores, protects, and handles information when you use the VND PumpXpert mobile application (the "App").
This Privacy Policy is intended to provide transparency regarding our data practices and to help users understand their privacy choices.
By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use the App.
VND PumpXpert is an industrial and professional application designed to provide users with access to pump-related templates, categories, technical configurations, and related application functionality.
App Name: VND PumpXpert
Company / Developer: North Logics
Support Email: info@northlogics.com
Website: https://www.northlogics.tech/
Address: R C Technical Road, Ahmedabad, Gujarat 380061, IN
We collect only the information that is reasonably necessary to provide and maintain the functionality of the App.
When you register, log in, or maintain an account, we may collect:
This information is used to:
The App may allow you to upload a profile picture.
If you choose to use this functionality, the App may request access to your device camera or photo/media picker.
Camera access is requested only when you choose to capture an image for your profile.
The App does not continuously access or monitor your camera.
The App may allow you to select an image from your device for use as your profile picture.
We do not intentionally scan or access your private photo albums, videos, or other media beyond the image that you voluntarily select or capture for the App.
You may deny camera or photo access. However, certain profile-image functionality may not be available without the relevant permission.
The App may check the availability and status of your internet connection, such as whether the device is connected through Wi-Fi or mobile data.
This information is used to:
The App does not use network information to track your physical location.
Based on the current functionality of VND PumpXpert, the App does not intentionally collect or use:
If our data practices change in the future, this Privacy Policy will be updated before or when the relevant functionality is introduced, as applicable.
We use collected information only for legitimate purposes related to providing and maintaining the App.
We may use account and technical information when reasonably necessary to:
We may process or retain information where reasonably necessary to:
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy.
Where required by applicable law, we obtain appropriate consent before collecting or processing personal or sensitive information.
For device permissions such as camera or photo access, the App requests permission through the operating system's permission mechanism.
You may deny or revoke permissions through your device settings, although doing so may prevent certain App features from functioning.
Where personal information is optional, you may choose not to provide it.
VND PumpXpert requests access to the camera or photos/media only when required for a user-initiated profile image feature.
The permission is not used for:
The App does not intentionally access your camera or photo library without an appropriate user action or operating-system permission.
We do not sell, rent, or trade your personal information.
We may use trusted service providers to operate and maintain our services, including providers that may support:
Where service providers process information on our behalf, we expect them to handle information only for authorized purposes and to apply appropriate security safeguards.
We may also disclose information when reasonably necessary to:
We do not sell personal and sensitive user data.
The App may use third-party software development kits (SDKs), APIs, hosting providers, or other technical services to provide App functionality.
Any third-party service used by the App should only receive information necessary for the service it provides.
We do not authorize third-party services to use your personal information for purposes inconsistent with this Privacy Policy.
If third-party services are introduced or materially change the types of information processed, this Privacy Policy may be updated accordingly.
We take reasonable technical and organizational measures to protect user information from unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
We retain personal information only for as long as reasonably necessary to:
When information is no longer required, we will delete or anonymize it where reasonably practicable, subject to applicable legal and legitimate retention requirements.
You may request deletion of your VND PumpXpert account and associated personal information.
If the App provides an account deletion option, you can initiate account deletion from the account/profile/settings area of the App.
The deletion process should clearly identify that the action will delete your account and associated data.
You may also request account deletion through our web-based deletion resource:
Account Deletion URL: https://pumpxpert.vndplasticopumps.online/public/user/delete-account
Users may use this resource to request deletion of their VND PumpXpert account and associated personal data.
Upon receiving a valid deletion request, we will delete applicable account-related personal information within a reasonable period, subject to applicable legal, security, fraud-prevention, or regulatory retention requirements.
Certain information may need to be retained where required by law or reasonably necessary for legitimate security, fraud-prevention, dispute-resolution, or legal purposes.
Where information is retained under such an exception, it will be retained only for the applicable purpose and period.
Temporary account suspension, deactivation, or freezing does not constitute account deletion.
When your account is deleted, we will take reasonable steps to remove personal information associated with your account from our active systems.
Depending on the nature of the data, deletion may include:
Information that must be retained for legal, security, fraud-prevention, or other legitimate reasons may be retained for the applicable period.
Backups may take additional time to be overwritten or securely deleted according to our backup lifecycle.
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
To exercise these rights, contact us using the information provided in the Contact Us section.
We may need to verify your identity before processing certain requests to protect your account and personal information.
VND PumpXpert is designed for industrial, professional, and commercial use.
The App is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.
If applicable law establishes a higher minimum age for processing personal information without parental consent, that requirement will apply.
Depending on the infrastructure and service providers used to operate VND PumpXpert, your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will take appropriate measures regarding international transfers and processing of personal information.
We do not sell personal information.
We do not rent personal information to advertisers.
We do not use personal information for cross-application behavioral advertising.
We do not intentionally use sensitive personal information for advertising purposes.
VND PumpXpert does not currently use third-party advertising networks that track users across other applications for behavioral advertising.
We do not intentionally collect advertising identifiers for cross-app behavioral advertising.
If advertising or analytics functionality is introduced in the future, our privacy practices and applicable Google Play disclosures will be updated accordingly.
VND PumpXpert does not currently use third-party analytics services that profile users across other applications.
We may use technical information necessary to operate, secure, troubleshoot, and maintain the App.
If analytics services are introduced in the future, we will update this Privacy Policy and applicable Google Play Data Safety disclosures to accurately describe the information collected and its purpose.
You are responsible for ensuring that information you provide to us is accurate and up to date.
You may update applicable profile information through the App where such functionality is available.
If you are unable to update your information through the App, you may contact us for assistance.
We may update this Privacy Policy from time to time to reflect:
When we update this Privacy Policy, we will update the Last Updated date at the top of this document.
For material changes, we may provide additional notice through the App or other appropriate communication methods where required.
We intend to handle personal information in accordance with applicable privacy and data-protection laws and regulations.
Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law.
Where local law provides additional privacy rights or protections, those rights remain applicable.
Company Name: VND Plastico Pumps Pvt. Ltd
App Name: VND PumpXpert
Support Email: vndplasticopumps@gmail.com
Website: https://www.vndplasticopumps.com/
Address: 199/2 GIDC Estate, B/H Bank of Baroda, Nandesari, Dist - Vadodara - 391340, Gujarat, India
Account Deletion URL: https://pumpxpert.vndplasticopumps.online/public/user/delete-account
This Privacy Policy is effective as of:
March 21, 2026
Last Updated: September 21, 2026